After we deliver a solution we fully maintain and monitor application's performance for a month free of charge. This includes minor changes and bug-fixes. Afterwords you have an option to subscribe to a support plan catered specifically for your needs. Support and maintenance include:

  • Changes to your software within agreed scope
  • Bug-fixes
  • Application updates and patching
  • Backup
  • Business users training
  • Content authoring *
  • Reports and analytics *
  • Social media accounts management *

* - can be included as an additional service

Our Process

Building a web application is a great piece of work. It can be smooth when planned well and can be a nightmare when proper planning neglected. We experienced both, so we give it a great importance and do our best to plan everything down to the needed details to avoid issues later on.

During this phase we design future application, sketch its shape and character. The outcome of this stage is usually a prototype that is POC (Proof Of Concept) that we can build a proper solution and it will function as planned.

Here we turn into sleepless ants and give all our energy to raise the colony. This phase is to "inflate" and enhance prototype over and over again until it becomes a complete solution.

In this phase we test-drive and try to identify issues with our vehicle. If found we get back to development and then return again to testing. And we do this until our product shines like a star. Testing always done together with the client to ensure his/her expectations are met.

When tested, our application goes live. Usually in two steps: soft launch and official launch. Soft launch will result in access to your solution by limited audience to ease final touches. Official launch will expose your application to all your customers and usually accompanied by advertising through selected marketing channels.

Support is a set of post go-live activities needed to ensure your solution is up and running without issues. It includes performance monitoring, software updating, backups and improvements if required.